HOTELS AND RESORTS

The Premier Hotel Gift Card and Loyalty Platform

In the competitive hospitality industry, gift cards are a powerful engine for ancillary revenue. A significant 75% of recipients tend to spend beyond the card’s value, directly boosting per-guest profitability [Source: Sabre Hospitality].

eGiftify’s Hotel Gift Card and Loyalty Platform is the unified solution designed to capture this value, transforming every gift card into an opportunity for deeper guest engagement and building the foundation for integrated loyalty.

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ABC Hotels and Resorts webpage displaying eGift, physical, and bulk gift card options for a hotel gift card and loyalty platform
OPTIMIZE YOUR GUEST EXPERIENCE

One single system that powers your entire gift card solution

Manage your whole gift card solution in one place. You can issue gift cards onsite, online, in-app, or in third-party locations. Create promotions or comp cards on the fly. Let your guests redeem their gift cards onsite at any POS or online.

  • Gifting

  • Engagement Marketing

  • Event Ticketing

  • Loyalty

Two beautiful young stylish receptionists at a reception desk, one talking on the telephone and the other handing a card to a customer

Fully Integrated to your Point of Sale, Website, Loyalty Program and Mobile App

  • In-store / Online / Mobile / Social
  • Physical & Digital
  • Monetary & Experiences
  • Processing

 

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Promo1Market to your existing and prospective guests with an entire suite of services

  • Offers and Promotions
  • Guest Recovery
  • Direct Booking
  • Incentives
  • Charity
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close up of wine glasses over a yellow background

Sell and manage all of your limited-space events and services

  • Packages
    • Cabanas
    • Spa Passes
  • Events & Tickets
    • Concerts
    • Chef Dinners / Wine Tastings
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Interior of modern comfortable hotel room

Create loyal guests through a robust set of tools customized to your needs

  • Flexible Rules
  • Extensive Reward Catalog
  • Surprise and Delight
  • Sweepstakes
  • Omni-Channel
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THE PREMIER GUEST EXPERIENCE

Unified Program Management

Gain centralized control over your entire gift card and loyalty program from a single, intuitive portal. Effortlessly issue gift cards onsite, online, or in-app, create dynamic promotions on the fly, and allow guests to redeem them seamlessly at any POS or on your website, all powered by a complete PMS Integration.

Integrated Gifting Solutions

Hotel front desk staff assisting guest with check-in representing resort loyalty programs and PMS integration for guest engagement

Fully Integrated with Your Point of Sale, Website, and Mobile App

Our platform creates a true Omnichannel Guest Experience by supporting in-store, online, and mobile channels. Offer both physical and digital gift cards to cater to all guest preferences, and create unique, high-value experience packages, such as pre-paid Spa Passes or dining credits, to drive significant ancillary revenue.

Guest Engagement Marketing

Spa promotion with Buy One Get One massage offer highlighting guest engagement and spa passes in hotel loyalty platform

Market to Your Existing and Prospective Guests with a Full Suite of Services

Create targeted offers and promotions to drive occupancy during off-peak seasons, implement guest recovery campaigns to win back visitors, and use gift card incentives to encourage direct bookings, reducing your reliance on costly OTA fees.

Event Ticketing for Hotels

Wine tasting setup with glasses, cheese and grapes highlighting resort loyalty programs and guest engagement experiences

Sell and Manage All of Your Limited-Space Events and Services

Sell and manage packages for experiences like Spa Passes and private cabana rentals, or offer tickets to exclusive events such as concerts and chef dinners. Our platform turns your hotel’s unique offerings into easily purchasable products, driving significant ancillary revenue.

Customizable Guest Loyalty Programs

Smiling hotel guest using smartphone at reception representing omnichannel guest experience and PMS integration in hotel loyalty solutions

Create Loyal Guests Through a Robust Set of Tools Customized to Your Needs

Design a Resort Loyalty Program with flexible rules, build an extensive reward catalog, and use automated tools to surprise and delight your most valuable guests. Our true omnichannel approach ensures this loyalty experience is seamless at every single touchpoint.

Hotel front desk staff assisting guest with check-in representing resort loyalty programs and PMS integration for guest engagement

Fully Integrated with Your Point of Sale, Website, and Mobile App

Our platform creates a true Omnichannel Guest Experience by supporting in-store, online, and mobile channels. Offer both physical and digital gift cards to cater to all guest preferences, and create unique, high-value experience packages, such as pre-paid Spa Passes or dining credits, to drive significant ancillary revenue.

Get Started
Spa promotion with Buy One Get One massage offer highlighting guest engagement and spa passes in hotel loyalty platform

Market to Your Existing and Prospective Guests with a Full Suite of Services

Create targeted offers and promotions to drive occupancy during off-peak seasons, implement guest recovery campaigns to win back visitors, and use gift card incentives to encourage direct bookings, reducing your reliance on costly OTA fees.

GET STARTED
Wine tasting setup with glasses, cheese and grapes highlighting resort loyalty programs and guest engagement experiences

Sell and Manage All of Your Limited-Space Events and Services

Sell and manage packages for experiences like Spa Passes and private cabana rentals, or offer tickets to exclusive events such as concerts and chef dinners. Our platform turns your hotel’s unique offerings into easily purchasable products, driving significant ancillary revenue.

GET STARTED
Smiling hotel guest using smartphone at reception representing omnichannel guest experience and PMS integration in hotel loyalty solutions

Create Loyal Guests Through a Robust Set of Tools Customized to Your Needs

Design a Resort Loyalty Program with flexible rules, build an extensive reward catalog, and use automated tools to surprise and delight your most valuable guests. Our true omnichannel approach ensures this loyalty experience is seamless at every single touchpoint.

GET STARTED

Unified Program Management & PMS Integration

Manage your entire program from a single, intuitive command center. Our platform integrates directly with your Property Management System (PMS), such as Oracle Hospitality or Agilysys, ensuring guest data, loyalty status, and gift card balances are centralized. This allows your staff to issue gift cards, create promotions, and process redemptions seamlessly at any touchpoint—from the front desk to the POS—all within one integrated system.

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Hotel staff using unified management portal on laptop and smartphone for guest engagement and resort loyalty program integration
Illustration of omnichannel guest experience showing POS, website and mobile app connected to spa packages and dining rewards for hotel loyalty solutions

Integrated Gifting: Monetary & Experience-Based

Our platform is fully integrated with your POS, website, and mobile app for a true Omnichannel Guest Experience. Go beyond simple dollar values by selling experience-based packages directly on your gift cards. Hotels that offer tangible experiences, such as a “Spa Day Package” or a “Chef’s Table Dinner,” often see a higher average purchase value compared to standard monetary cards. This strategy is a powerful tool for driving ancillary revenue and promoting specific amenities within your property.

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Guest Engagement Marketing to Drive Bookings

Move beyond reactive marketing with a full suite of proactive tools. Launch targeted offers and promotions to drive occupancy during off-peak seasons, and implement automated guest recovery campaigns to win back lapsed visitors. Crucially, you can use gift card incentives to encourage direct bookings, reducing dependency on costly OTA fees and protecting your margins.

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Collage of hotel experiences including spa treatments, dining, family stays, and poolside leisure highlighting omnichannel guest experience and resort loyalty programs

Real Results with a Leading Resort Partner

After implementing our Hotel Gift Card and Loyalty Platform, a luxury resort partner saw a 25% increase in spa package sales and a 15% rise in direct bookings within the first six months, significantly reducing their reliance on third-party booking agencies.

FAQ

Frequently Asked Questions About Our Hotel Gift Card Platform

Find quick answers to common questions about how our platform is designed for the unique needs of the hospitality industry.

How does the platform integrate with our Property Management System (PMS)?

PMS Integration is a core strength. We have existing integrations with major hospitality systems, including Oracle Hospitality, Infor, and Agilisys, ensuring that gift card and loyalty data is synced in real-time with your guest profiles for a seamless operational experience.

Can we sell experience-based gift cards like spa passes or weekend bundles?

Yes, absolutely. A key feature of our Hotel Gift Card and Loyalty Platform is the ability to sell specific, non-monetary experiences like Spa Passes, cabana rentals, or tickets for chef dinners. You can bundle stays with services at the spa. This is a powerful tool for driving ancillary revenue and promoting specific amenities within your property.

How do the Integrated Loyalty Programs work?

Our Integrated Loyalty Programs are designed to work seamlessly with your core gift card solution. This allows you to automatically enroll gift card recipients and reward guest spending, turning a simple gift card purchase into a long-term, loyal relationship.